Effective date: 5 November 2026 | Last updated: 5 November 2026
These terms apply to purchases from sayujyabotanics.com and use of its shopping services. The seller is sayujyabotanics, trading as Sayujya Botanics, at 13, Ramnivas Chal, Behind ICICI Bank, Sevashram Road, Bharuch, Gujarat 392001, India. Contact us at anitabakre65@gmail.com or +91 9913736223.
You must be at least 18 years old and legally able to enter a contract to place an order. A parent or guardian may purchase on behalf of a minor. Provide accurate contact and delivery information and keep any account credentials secure. Do not misuse the website, impersonate others, submit fraudulent orders or interfere with its security.
Our catalogue includes Kumkumadi facial oils and facial gels. Read the product description, ingredients, quantity, directions, precautions and label information before buying. Images illustrate the product; minor screen colour differences or disclosed packaging updates do not change your entitlement to the product described.
Descriptions of botanical or Ayurvedic inspiration are not a promise of medical treatment or suitability for every person. Results can vary. Our Product Use and Safety Disclaimer gives further information. This does not excuse inaccurate descriptions or unsafe products.
Prices are in Indian rupees. The total payable, including applicable tax, shipping and any optional charges, is disclosed before you place an order. Discounts and free gifts apply only under the conditions displayed for the offer. We will honour the offer accepted with your order and will not substitute a promised item without your agreement.
If a material pricing or listing error is identified before acceptance, we will explain it and offer you the choice of proceeding at the corrected price or cancelling for a full refund of any amount collected. We will not charge an increased amount without your agreement.
Submitting an order is a request to purchase. An automated acknowledgement confirms receipt; our dispatch confirmation confirms acceptance, subject to mandatory consumer rights. We may contact you to resolve an address, payment or availability issue. If we cannot fulfil an order, we will notify you and refund the amount collected for the unfulfilled purchase.
Available payment methods and any cash-on-delivery eligibility are displayed at checkout. We do not add a recurring payment commitment unless it is separately and clearly agreed. Payment disputes can also be raised through the payment provider or bank under their applicable process.
Read the Shipping and Delivery Policy for serviceable locations, charges and estimated timelines, and the Refund Returns and Cancellation Policy for cancellation and remedy procedures. Those policies form part of these terms. The version presented when you ordered applies to that purchase; later changes do not reduce existing rights.
Submit reviews based on your own experience and do not include private information about others or content you do not have permission to share. You keep ownership of your review and grant us permission to display it in connection with the relevant product. We may moderate abusive, unlawful, irrelevant or misleading content; a negative opinion alone is not a reason for removal.
Website text, branding and images belong to their respective owners. You may use the website for personal shopping and permitted legal purposes. Commercial reuse requires the rights holder’s permission.
We are responsible for obligations imposed on us by law and the commitments in these terms. Nothing here excludes liability that cannot lawfully be excluded, including liability for fraud, product defects, unsafe goods or misleading representations. No policy limits a remedy available under consumer law. Any additional written product warranty is stated with the product; silence does not remove statutory rights.
Events beyond reasonable control may affect performance. We will communicate material delays and explain available options. Such events do not create an automatic right to retain payment for an order we cannot fulfil.
Indian law governs these terms, subject to any mandatory protections that apply to you. You may use the competent courts, consumer commissions and other lawful complaint channels; these terms do not impose an exclusive forum that removes those rights.
For complaints, see Contact and Grievance Redressal. Grievance officer: Anita Bakre, Proprietor; anitabakre65@gmail.com; +91 9913736223. We may revise these terms for future use and orders, with the updated date shown above.